The instructions on this page apply to both Outlook and Outlook Express, unless otherwise stated.

Set up Outlook Express
Change 'From' or 'Reply To' Address

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Set up Outlook Express (Back To Top)

Prior to following these instructions you will need to obtain information concerning the names of the POP3 and SMTP servers used by your service provider. A POP3 server is used for incoming mail and an SMTP server is used for outgoing mail.

You should also check if your service provider requires authentication when sending mail (via the SMTP server). If your service provider's SMTP server does require authentication and you do not enable it as indicated below, you will not be able to send emails.

1. Click Tools in the main menu bar;
2. Click Accounts in the drop-down menu;
3. Click the Mail tab in the "Internet Accounts" window;
4. Click the Add button;
5. Click Mail;
6. Enter the name you wish to appear in the From address field of e-mails you send;
7. Click Next;
8. Enter your e-mail address (eg: JoeBloggs@YourDomain.Com.Au);
9. Click Next;
10. Enter the POP3 details in the field for Incoming Server Name (eg: pop3.YourDomain.Com.Au);
11. Enter SMTP details in the field for the Outgoing Server Name (eg: smtp.YourDomain.Com.Au);
12. Click Next;
13. The Login Name should already show your username, the e-mail address without the domain name after it (eg: JoeBloggs);
14. Enter your password in the Password field;
15. Click Next;
16. Click Finish;
17. You should now be back at the "Internet Accounts" window;
18. Click on the account details you have just created;
19. Click Properties button;
20. In the top field, change the POP3 server details (eg pop3.YourDomain.Com.Au) to your User Name, or something else that is meaningful;
21. Enter your e-mail address in the Reply To field near the bottom;
22. Click Apply;
23. If an error message appears, check and correct your entries and click Apply;
24. If your service provider requires authentication when sending mail then you must follow these additional steps:
    • Click the Servers tab at the top;
    • Enable the My server requires authentication option at the bottom of the page;
    • Click Apply.
25. Click OK;
26. Close the "Internet Accounts" window;
27. If you want to change how often email is checked then follow these addition steps:
    • Click Tools in the main menu bar;
    • Click Options in the drop down menu;
    • Change the Check for new messages every ?? minues to 5;
    • Click OK.

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Change 'From' or 'Reply To' Address (Back To Top)

1. Click Tools in the main menu bar;
2. Click Accounts in the drop-down menu;
3. Click the Mail tab in the "Internet Accounts" window;
4. Click the item labelled as your "default" account;
5. Click Properties;
6. Under "User Information":
   • The "Name" item is the name that will show in the reply address (eg: Joe Bloggs). Typically this is set as your name.
   • The "E-mail address" is used to indicate to the recipient who sent the email.
   • The "Reply address" is generally the same address as "E-mail address". However, it can be set to a different account if required. Your name can also be included in the details (eg: Joe Bloggs <JoeBloggs@YourDomain.Com.Au>.
7. Click OK;